Welcome to Heyuan Lianteng Intelligent Technology Co., Ltd.
You are here: front page » Service support » Downloads and FAQs

leatech Technology

Product details download
  • Installation Instructions.pdf

  • Dual-screen LCD bar display.pdf

  • Digital signage on board.pdf

  • Digital signage for grocery Stores.pdf

  • Q2 series self-service terminal

  • Q1 series self-service lottery machine

leatech Technology

FAQ
  • Q How to deal with low screen brightness?

    A
    1 In the "Power Options" window, drag the "Screen Brightness" adjustment button below to adjust the screen brightness; 
    2 Because the screen brightness of the external screen is light-controlled, please check whether there is any obstruction blocking the light control head of the external screen.
  • Q What is your warranty like?

    A
    Our regular warranty period is one year. If there are special requirements, it can be two or three years. General after-sales service can be as follows:
    1. Paid spare parts can be provided at any time;
    2. If there is a batch failure problem, we will arrange personnel to handle it on site;
    3. If the customer's order is relatively large, we will directly provide some spare parts, usually at a rate of 2% for free.
  • Q Why does the machine automatically shut down after a while?

    A Check if the device has set a timer for turning on and off.
  • Q How should I pay for my order?

    A
    1. We accept payment in US dollars;
    2. When placing an order, you need to pay 50% of the total order amount as a deposit, and the balance is paid when shipping;
  • Q Why is the machine's set time not accurate?

    A
    1 Reset the current time;
    2 If the time is still inaccurate after resetting the current time, replace the battery with the corresponding specification.
  • Q What should I do if a black screen appears on the advertising machine?

    A
    1. The power cord, socket, etc. are loosely connected
    Check the power cord connection, whether the socket is loose, and connect the power cord and socket.
    2.The power switch is not turned on
    Check the power switch and turn it on
  • Q Can it run continuously for a long time?

    A
    LCD has low heat and low power consumption, which is more suitable for long-term operation. However, from a maintenance perspective, LCD should still be given time to breathe, after all, LCD is a relatively fragile product, and problems are not easy to solve.
  • Q Can't hear sound when you turn on your device or the sound quality is poor?

    A
    1. Check the audio connection to ensure that the audio cable or speaker is connected correctly.
    2. Check the volume settings to make sure the volume is not muted and adjusted appropriately.
    3. If you use external speakers or speakers, please ensure that their power and audio connections are normal.
  • Q Why can't the machine play the program after saving it?

    A Please confirm whether the program format is within the supported format range of this machine.
  • Q Why can’t the program be played after being saved?

    A Please confirm whether the format of the program is within the format range supported by this machine.

Act now

reserve
Please contact us now

About our company

 Heyuan LeaTech Company, established in 2005, specializes in the R&D and manufacturing of LCD and LED displays. Its product range includes indoor and outdoor displays, touch displays, video walls, and other commercial digital signage

Quick links

Product classification

Contact us

4th Floor, Production Building No. YC-AH13, south of Longling 4th Road and east of Longling 1st Road, Yuancheng District, Heyuan City
189 2284 2987 / 13883469009
0762-3796666
Copyright © 2023 Heyuan LeaTech Technology Lead. Sitemap.